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INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

Here we explain how we process your personal information when you use our site. Personal information is all the information that can identify you as a person.

The controller in charge for data processing on this website according to the Data Protection Regulation (GDPR) is:

Viola Sky Aps.

Smallegade 43B

2000 Frederiksberg

Denmark.

E-mail: kontakt@violasky.dk

Tel. 2970 6218

The data controller is the natural or legal person who alone or together with others decides for what purpose and with which aids, personal data may be processed.

This website uses SSL encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.

PROCESSING OF DATA FOR THE PURPOSE OF ORDER HANDLING

To process your order, we work with the following service provider (s) who help us fully or partially in the execution of concluded contract. According to the following information, certain personal data are passed on to these service providers.

Upon completion of an order, the personal information we have collected for the data processor Smartweb, which is the provider of the system that hosts Viola Skys webshop, is passed on. In addition, to the carrier that is responsible for making the delivery, if necessary for the delivery of the goods. In connection with the payment settlement, we will forward your payment information to the credit institution designated to take care of the payment, if necessary for the payment of the payment. As well as the financial service provider to keep track of invoices.

For orders, we use anonymisation, so we still have history on purchase data (though without personal data).

CONTACTING

In the context of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration. The legal basis for processing data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided that there are no legal storage obligations to the contrary.

COOKIES ON OUR WEBSITE

Our website uses different types of cookies, which distinguish between three categories: (1) functional cookies, and (2) analytical cookies and (3) marketing cookies, including tracking and social media cookies.

Read more about our cookie policy here.

WEB ANALYSIS SERVICES

- Google Universal Analytics
This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called cookies, which are text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of this website (including the shortened IP address) is generally transmitted to a Google server in the USA and stored there.
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymization of the IP address by shortening it and excludes a direct personal relationship. As a result of the extension, your IP address will previously be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. 
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we should point out that in that case you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IP address) and to process them. You can download and install the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
More information on how Google Analytics handles user data can be found in Google's

DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time. This can be done by sending a message to the above-mentioned address of the controller. We store and use the data provided by you for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial retention periods and deleted after expiry of these periods.

RIGHTS OF THE DATA SUBJECT

The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below :

• Right of access by the data subject pursuant to Art. 15 GDPR
• Right to rectification pursuant to Art. 16 GDPR
• Right to erase (“right to be forgotten”) pursuant to Art. 17 GDPR
• Right to restriction of processing pursuant to Art. 18 GDPR
• Right to be informed pursuant to Art. 19 GDPR
• Right to data portability pursuant to Art. 20 GDPR
• Right to withdraw a given consent pursuant to Art. 7 (3) GDPR
• Right to lodge a complaint pursuant to Art. 77 GDPR

RIGHT TO OBJECT

If, within the framework of a consideration of interests, we process your personal data on the basis of our predominant legitimate interest, you have the right at any time to object to this processing with effect for the future on the grounds that arises from your particular situation.

If you exercise your right to object, we will stop processing the data concerned however we reserve the right to further processing if we can prove compelling reasons worthy of protection for processing which outweigh your interests, fundamental rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

DURATION OF STORAGE OF PERSONAL DATAT

he duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

Viola Sky Aps.

Smallegade 43B

2000 Frederiksberg

Denmark.

E-mail: kontakt@violasky.dk

Tel. +45 2970 6218