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Personal data policy

INFORMATION ABOUT THE DATA CONTROLLER'S COLLECTION OF PERSONAL AND CONTACT INFORMATION

Here we explain how we process your personal data when you use our website. Personal information is all information that can identify you as a person.

The data controller on this website according to the General Data Protection Regulation (GDPR) is:

Viola Sky Aps.

Smallegade 43B

2000 Frederiksberg

Denmark.

E-mail: kontakt@violasky.dk

Tel. 2970 6218

The data controller is the natural or legal person who, alone or together with others, decides for which purpose and with which aids the processing of personal data may be carried out.

This website uses a TLS/SSL connection for security reasons and to protect personal data and other confidential content (e.g. orders and inquiries to the person responsible). You can recognize the connection by the sequence order https:// and the padlock in the browser's address bar.

DATA PROCESSING WHEN PROCESSING ORDERS

When processing orders, we work together with the nearest service provider(s) who help us in whole or in part to implement concluded agreements. According to the following information, certain personal data is passed on to these service providers.

When placing an order, the personal data we have collected is passed on to the data processor Smartweb, which is the provider of the system that hosts Viola Sky's webshop. In addition, to the transport company responsible for making the delivery, if necessary for the goods to be delivered. In connection with the payment processing, we pass on your payment information to the credit institution appointed to take care of the payment, if this is necessary for the processing of the payment. As well as service provider of financial software to keep track of invoices.

CONTACT

When you contact us (e.g. via contact form or e-mail), personal data is collected. On the contact form itself, you can see what information is collected when filling in the form. This information is saved and used exclusively to answer your request, e.g. for making contact and the related technical administration. The legal basis for the processing of the personal data is our legitimate interest in responding to your request, cf. art. 6 pieces. 1, letter fi GDPR. If you make contact because you want to enter into an agreement, then the legal basis in Art. 6 pieces. 1, letter bi GDPR for data processing. Your information is deleted after your request has been processed, which is the case if, under the circumstances, it can be inferred that the matter concerned has been processed, and if it does not contravene the rules on the obligation to store personal data.

COOKIES ON OUR WEBSITE

Our website uses different types of cookies, where a distinction is made between three categories: (1) functional cookies, and (2) analytical cookies and (3) marketing cookies, including tracking and social media cookies.

Read more about our cookie policy here.

DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR THE IMPLEMENTATION OF THE AGREEMENT.

Cf. nature. 6 pieces. 1, letter bi GDPR, personal data will continue to be collected and processed if you provide it to us yourself in connection with the execution of an agreement or when opening a customer account. In the individual forms you can see what information is collected. You can delete your customer account at any time by sending a message to the data controller at the address mentioned above. We save and use the data that you have given us to implement the agreement. When the contact is completely completed, or when your customer account is deleted, your personal information is blocked in accordance with the tax and commercial law retention periods, and it is deleted again when these periods expire, if you have not expressly consented to your information being used further, or if we have made reservations for continued legally permitted use of information, which we inform about in the following.

USE OF YOUR DATA FOR DIRECT MARKETING

When you fill in the form and press "Yes, thank you", you give your consent for Viola Sky to send you e-mails with news, offers and tips about our products. If you have wanted it, you will also receive Viola Sky's mini course in 12 parts, where you will gain knowledge about what lingerie can do for you.
The purpose of Viola Sky's newsletter is to keep you updated on news, offers and sales regarding our products. In order to send you these newsletters, we need your email address.

We use the so-called double opt-in procedure when we send newsletters. This means that we will only send you a newsletter when you have expressly given your consent to receive the newsletter. We will then send you a confirmation email asking you to click on a link to confirm that you will receive newsletters in the future.

TRANSFER TO THIRD COUNTRIES

When you sign up for Viola Sky's newsletter, your email address is transferred to the USA via the Mailchimp software. Mailchimp is the supplier we use to be able to send our newsletters. All information is stored securely and confidentially.

YOUR RIGHTS

You are entitled at any time to gain insight into the information that we process about you, subject to certain statutory exceptions . You also have the right to object to the collection and further processing of your personal information. You also have the right to have your personal information corrected, deleted or blocked in accordance with the relevant regulations. You also have the right to obtain information about yourself that you have provided to us, and to have this information transmitted to another data controller (data portability).

WITHDRAWAL OF CONSENT

You can revoke any consents you may have given at any time. We will then delete your information, unless we can continue the processing on another basis. If you wish to revoke your consent, you can contact us at kontakt@violasky.dk or 2970 6218. Newsletters can be unsubscribed at any time by pressing "unsubscribe" in the received email.

COMPLAINT ACCESS

If you believe that Viola Sky ApS processes your personal information in an incorrect manner, you can always contact us at kontakt@violasky.dk

You also have the option to complain to the Data Protection Authority, Borgergade 28, 5. 1300 KBH K

CHANGES IN THE PERSONAL DATA POLICY
If we make changes to the Personal Data Policy, you will be informed about this on your next visit to the Website.

The best greetings